New Zealand Deliveries
Throughout New Zealand, we use Courier Post, Poste Haste and Castle Parcels to get your HGG products to you safely and quickly. Depending on the time of day that you submit your order, we aim to have your order delivered to you within 2-3 working days. For South Island and rural deliveries, add an extra day to delivery times.
Shipping will be paid for by the buyer in the amount agreed upon by HGG at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer.
For any enquiries regarding international deliveries outside New Zealand, please email firstname.lastname@example.org with the items you would like and your shipping address, and we will respond with a personalised shipping estimate.
We guarantee the highest quality of all our products and strive to ensure our customers’ satisfaction. If you are not completely satisfied with your purchase you will be entitled to a refund or return based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by Hunter Gatherer Gourmet and the buyer is unsatisfied, HGG is not responsible for refund. Exchanges are granted on a case-by-case basis. For further information, please email info@huntergatherergourmet
We are committed to protecting your privacy. Authorized employees within the company, on a need to know basis, may only use information collected from individual customers for the purposes of providing end products at the request of the client.
We constantly review our systems and data to ensure the best possible service to our customers. Additionally parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so by the appropriate authorities.
Clients have the right to request sight of, and copies of any and all client records we keep, on the proviso that we are given reasonable notice of such a request.
Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this company will only be in connection with the provision of agreed services and products.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to any personally identifiable information.
Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites.
We encourage our users to be aware when they leave our site; to read the privacy statements of the visited sites to evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.
This company will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exists on all text, images and video relating to the companies services and the full content of this website.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.
These terms form part of the agreement between the Client and Us. You’re accessing of this website and/or undertaking of a booking or agreement indicates your understanding, agreement to and acceptance, of this disclaimer notice and the full terms and conditions contained herein. Your statutory Consumer Rights are unaffected.